Copyright © 2012 MarijuanaTech.com • All Rights reserved • E-Mail: info@marijuanatech.com
213-435-7794
7:30 AM - 10:00 PM 365 Days PST
MarijuanaTech
.COM
Serving All Medical Marijuana States
Defining the Industry Standard Together since 2009
info@
MarijuanaTech
.com
MarijuanaTech
.com
FREQUENTLY ASKED QUESTIONS
Q Are there any term contracts?
A NO. you may cancel anytime.
Q Is there a trial period?
A YES. You may try it FREE 1 mo.
Q Must I buy additional equpment?
A NO. Nothing else to buy*
Q Are there add'l seat license fees?
A NO. Multiple logins provided free.
Q Can I use it remotely?
A YES. Login in from anywhere.*
Q Can I restrict access?
A YES. Using the managers code.
Q Are sensitive data stored locally?
A NO. Solution is hosted off-site.
Q Works with ID/Barcode readers?
A YES. We offer 420soft certified.
Q Can I manage inventory?
A YES. & Price, Discounts, Reports.
Q Does the POS calculate disounts?
A YES. Enter your volume points.
Q Do I receive support?
A YES. First hour FREE to help with staff training and initial kick-off. *$70.00 hourly thereafter should you require an on-site visit. 3 more hours FREE Virtual (Remote) Support included, and email, phone, text support continues FREE for life of subscription to 420soft.
Call 213-435-7794 for Remote Demonstration, Training, or Service as needed.
* If you have a PC with Internet Access. Microsoft IE8 or IE9 preferred for full functionality, however, Google Chrome, Firefox, Safari and even mobile devices can access and use 420softFREE Quotes!
A NO. you may cancel anytime.
Q Is there a trial period?
A YES. You may try it FREE 1 mo.
Q Must I buy additional equpment?
A NO. Nothing else to buy*
Q Are there add'l seat license fees?
A NO. Multiple logins provided free.
Q Can I use it remotely?
A YES. Login in from anywhere.*
Q Can I restrict access?
A YES. Using the managers code.
Q Are sensitive data stored locally?
A NO. Solution is hosted off-site.
Q Works with ID/Barcode readers?
A YES. We offer 420soft certified.
Q Can I manage inventory?
A YES. & Price, Discounts, Reports.
Q Does the POS calculate disounts?
A YES. Enter your volume points.
Q Do I receive support?
A YES. First hour FREE to help with staff training and initial kick-off. *$70.00 hourly thereafter should you require an on-site visit. 3 more hours FREE Virtual (Remote) Support included, and email, phone, text support continues FREE for life of subscription to 420soft.
Call 213-435-7794 for Remote Demonstration, Training, or Service as needed.
* If you have a PC with Internet Access. Microsoft IE8 or IE9 preferred for full functionality, however, Google Chrome, Firefox, Safari and even mobile devices can access and use 420softFREE Quotes!
Q Do I have to pay any Sales Tax?
A NO. Tax is paid by MarijuanTech.
Q Is equipment guaranteed against DOA
A YES. Defective items exchanged.
Q Is there a money-back guarantee?
A YES. 7 days, subject to 15% restock fee.
Must have original packaging and in as-new resell condition. Otherwise, condition adjustment applied. Does not apply to PC's or Scales.
Q Are your items always brand new?
A YES. Unless otherwise requested, or suppliers only have Recertified or Open Box.
Q Can I use my own hardware with 420soft?
A YES. Login in from anywhere. *
Q Do you offer delivery and set-up?
A In most cases. *May be subject to trip-fee.
Q Are sensitive docs/data stored locally?
A NO. Suggested solution is hosted off-site, NOT on the the hardware we integrate.
Q Can I run regular Windows applications?
A YES. POS unit is self contained Windows PC.
Q Does the Touch-Screen come with a mouse?
A YES. Mouse PLUS Keyboard
Q Does the Label Printer print in color?
A NO. Thermal printer - no ink required!
Q Do you offer LEGAL FOR TRADE NTEP Digital Scale Integration?
A YES. We specialize in Scale Integration with high quality precision scales and Certified LFT scales. Includes Software, License, required USB cable kit and Technician visit to place in service.
A NO. Tax is paid by MarijuanTech.
Q Is equipment guaranteed against DOA
A YES. Defective items exchanged.
Q Is there a money-back guarantee?
A YES. 7 days, subject to 15% restock fee.
Must have original packaging and in as-new resell condition. Otherwise, condition adjustment applied. Does not apply to PC's or Scales.
Q Are your items always brand new?
A YES. Unless otherwise requested, or suppliers only have Recertified or Open Box.
Q Can I use my own hardware with 420soft?
A YES. Login in from anywhere. *
Q Do you offer delivery and set-up?
A In most cases. *May be subject to trip-fee.
Q Are sensitive docs/data stored locally?
A NO. Suggested solution is hosted off-site, NOT on the the hardware we integrate.
Q Can I run regular Windows applications?
A YES. POS unit is self contained Windows PC.
Q Does the Touch-Screen come with a mouse?
A YES. Mouse PLUS Keyboard
Q Does the Label Printer print in color?
A NO. Thermal printer - no ink required!
Q Do you offer LEGAL FOR TRADE NTEP Digital Scale Integration?
A YES. We specialize in Scale Integration with high quality precision scales and Certified LFT scales. Includes Software, License, required USB cable kit and Technician visit to place in service.
Q Where are you located?
A We're headquartered in Southern California, serving ALL Medical Marijuana states.
Q Is my information shared?
A NO. Strict confidentiality enforced.
Q What is MarijuanaTech.com?
A Solutions Design Consultant. We procure new equipment and do the setup, or help integrate new hardware with your existing PC.
Q Certifications and Credentials?
A YES. Available upon request.
Q What is your experience in MMJ?
A Patient, SB 420 Class, Budtender Course, hundreds of satisfied Directors and Owners.
Q Do you take checks?
A YES. Call first for details & allow 7 days to clear.
Q What payment options accepted?
A Cash, Cashiers Check, Visa, and Mastercard though PayPal.
Q Do you offer FREE Consultations?
A YES. Call 213-435-7794 today.
Q I didn't see my question(s)
A Please call, start a chat, or email or text 213-435-7794 seven days a week.
A We're headquartered in Southern California, serving ALL Medical Marijuana states.
Q Is my information shared?
A NO. Strict confidentiality enforced.
Q What is MarijuanaTech.com?
A Solutions Design Consultant. We procure new equipment and do the setup, or help integrate new hardware with your existing PC.
Q Certifications and Credentials?
A YES. Available upon request.
Q What is your experience in MMJ?
A Patient, SB 420 Class, Budtender Course, hundreds of satisfied Directors and Owners.
Q Do you take checks?
A YES. Call first for details & allow 7 days to clear.
Q What payment options accepted?
A Cash, Cashiers Check, Visa, and Mastercard though PayPal.
Q Do you offer FREE Consultations?
A YES. Call 213-435-7794 today.
Q I didn't see my question(s)
A Please call, start a chat, or email or text 213-435-7794 seven days a week.
*$70.00 hourly rate applies to projects beyond the scope of work including but not limited to diagnosing or configuring customer owned equipment, assisting with any account data entry, projects which require an on-site visit beyond one hour when installing, setting up equipment procured through us. On-site visits without purchased equipment delivery subject to hourly rate, and subject to a trip fee when applicable.
Only certified 420soft Compatible Barcode Scanners, Magnetic ID Stripe Swipers, Electronic Cash Drawers,
Integrated Scales, or Label Printers provideded by MarijuanaTech offer guaranteed compatibility - HOWEVER, IF INSTALLED ON CUSTOMER OWNED EQUIPMENT, some Windows Updates, Browser Updates, etc., may be required. Preparing your PC beforehand can save you money. If we do this work you will be charged $70.00 per hour or guarantee does not apply.
Integrated Scales, or Label Printers provideded by MarijuanaTech offer guaranteed compatibility - HOWEVER, IF INSTALLED ON CUSTOMER OWNED EQUIPMENT, some Windows Updates, Browser Updates, etc., may be required. Preparing your PC beforehand can save you money. If we do this work you will be charged $70.00 per hour or guarantee does not apply.
The LARGE Print! Depending on your location, a trip fee may apply.
WE REQUIRE THAT YOU REVIEW OUR Terms Of Service (TOS) and Limits to Scope Of Work (SOW) before placing an oder. Click here!
WE REQUIRE THAT YOU REVIEW OUR Terms Of Service (TOS) and Limits to Scope Of Work (SOW) before placing an oder. Click here!
Q What is new with 420soft? Any enhancements I should know about?
A YES there is the Grow Module, and Online Storefront, Patient Online Pre-registration, and more HERE
A YES there is the Grow Module, and Online Storefront, Patient Online Pre-registration, and more HERE
